To start the returning process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

Orders purchased with store credit or discounted/sale items are not returnable!

Please take care to return the items with packaging undamaged in resellable condition. Your return may not be approved otherwise.

Are there any charges for return?

  • There are no charges for return for store credit (3 months expiry)
  • There is a 20% restocking fee for return for refund to original payment
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, typically within 14 days of receipt.

My item is incorrect or defective

  • All return and exchange shipping charges will be absorbed by us fully.
  • Please do not submit a form and email us with pictures of the issue you've encountered instead at hello@andwelldressed.com and we will resolve it ASAP!